The Fidelity Banks - Fidellity State Bank & Trust Co.
We do business Right here at home.
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Report Fraud

If you suspect that you're the victim of fraud, you should report it immediately.

Email and online fraud

  • To report a suspicious email that uses Fidelity's name, forward it to us immediately at fidelity@fidelitytopeka.com. (If you have general questions about us or your accounts, please go to Contact Us.)

Do you suspect you are a victim of fraud?

To report fraudulent activity not associated with Fidelity Online Banking:

  • Call (785) 295-2100 during business hours.

To report fraudulent activity within Fidelity Online Banking:

  • Call (785) 295-2100 during business hours.
  • Or contact your local branch.

Lost or stolen ATM card or VISA® Debit Check Card

  • Report your lost or stolen ATM card or Check Card immediately.
  • Call (620) 694-6767 24 hours/day 7 days/week.
  • Call (785) 295-2100 during business hours.

Alert a credit bureau with your concerns

If you suspect you might be a victim of identity theft, contact the three major credit bureaus listed below to place a fraud alert on your credit file. You also can order a credit report to identify any unauthorized activity.

Equifax 1.800.525.6285
Experian 1.888.397.3742
Trans Union 1.800.680.7289

We do business Right here at home
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