Fraud Alerts - Spoof emails or websites

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Typical Characteristics of Spoof Emails or Spoof Websites  

The email you received or website you are directed to may not be legitimate if it:

• Has a generic greeting like “Attention Member.”
• Includes a request to provide personal information, to verify your password, or to confirm account information.
• Includes a forged Fidelity address in the "From" line of the email. For example, "From: support@fidelitytopeka.com" or "From: sales@fidelitytopeka.com".  Just because the sender line includes “fidelitytopeka.com” does not guarantee that the email is from Fidelity.
• Contains threats of account suspension or urges quick action to resolve problems with your account.
• Contains links to web pages that look exactly like Fidelity’s sign in page.
•  How to React to a Suspicious Email 
  • Do not send personal information using email. Fidelity will never ask you to send your account password or other sensitive information, such as credit card numbers, in an email.
  • Never click on a link in an email if you are unsure of its origins, especially if the email asks for personal or financial information.
  • Never enter your Fidelity username and password on a page that doesn't have "fidelitytopeka.com" immediately before the first forward slash (/).Even if the Web address contains the word "Fidelity", if it also includes additional characters prior to the forward slash, such as "@," dashes, etc., it is not a valid Fidelity page.
  • When in doubt, open a new browser window and go directly to the Fidelity website (www.fidelitytopeka.com).
  • Monitor your account for suspicious activities that indicate that it has been compromised.