The Fidelity Banks - Fidellity State Bank & Trust Co.
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Fraud Alerts - Spoof emails or websites

    Click here to learn about internet buyer scams

    Typical Characteristics of Spoof Emails or Spoof Websites 

    The email you received or website you are directed to may not be legitimate if it:

    • Has a generic greeting like “Attention Member.”
    • Includes a request to provide personal information, to verify your password, or to confirm account information.
    • Includes a forged Fidelity address in the "From" line of the email. For example, "From: support@fidelitytopeka.com" or "From: sales@fidelitytopeka.com".  Just because the sender line includes “fidelitytopeka.com” does not guarantee that the email is from Fidelity.
    • Contains threats of account suspension or urges quick action to resolve problems with your account.
    • Contains links to web pages that look exactly like Fidelity’s sign in page.
    •  How to React to a Suspicious Email 
      • Do not send personal information using email. Fidelity will never ask you to send your account password or other sensitive information, such as credit card numbers, in an email.
      • Never click on a link in an email if you are unsure of its origins, especially if the email asks for personal or financial information.
      • Never enter your Fidelity username and password on a page that doesn't have "fidelitytopeka.com" immediately before the first forward slash (/).Even if the Web address contains the word "Fidelity", if it also includes additional characters prior to the forward slash, such as "@," dashes, etc., it is not a valid Fidelity page.
      • When in doubt, open a new browser window and go directly to the Fidelity website (www.fidelitytopeka.com).
      • Monitor your account for suspicious activities that indicate that it has been compromised.

 

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